One way to get finance executives' attention is to show that operating cash and staff productivity are being squandered. A number of reports from APQC have done just that by using process performance metrics to illustrate gaps that are, quite frankly, indefensible.

Learn about:

• Bottom performers incur almost 8 times more cost than top performers
• Organisations that rely primarily on paper-based protocols incur higher costs than electronic solution organisations
• Gaining a clear view of how much an organisation spends, relative to peers, to process a sales order

Download this report to get more valuable insights on the cost of sales order processing.